AI Customer Service Agent

Built to take up to 90% of the support workload off your team

An AI customer service agent connected to every system your business already uses. It doesn't just answer customers — it fixes most problems before they reach your team, and drafts a clear, friendly reply for every ticket.

Free · no commitment · we reply with a plan for your business

Already running live for an online retailer: problems fixed and replies drafted before anyone opens the ticket.

Connected to everything you already use

Email and your website chat
Phone, voicemail, and texts
Your online store and its orders
Shipping and package tracking
Your help desk, where the tickets live

It fixes the problem, not just the reply

Looks up the order the moment a ticket arrives — what was bought, when, and where it is now.
Checks the tracking and catches the stuck package or the bad address before the customer has to write twice.
Prepares the replacement or the refund, ready for a person to approve with one click.
Drafts a clear, friendly reply for every ticket, in your business's voice, saying what has already been done.

Your team just presses send

A person opens the ticket and sees the problem is already handled and the reply is already written. They read it and press send. The hours your team spent looking things up, copying tracking numbers, and writing the same answers go back to the work that needs a human.

The sensitive ones go to the right person

Refunds above a limit you set, an angry customer, anything unusual — it hands those to the right person on your team, with the full history and a suggested next step attached. Nothing sensitive goes out on a guess.

Trusted like a new hire

Step 1

Tell us how support works today

Start with a free assessment: Annie, our AI interviewer, learns your channels, your systems, your policies, and the tickets that eat your team's day.

Step 2

We connect it and train it

We connect it to the systems you already use and train it on your policies and your tone — or let it learn by watching a few recorded workdays of your support team.

Step 3

Approval mode first. More freedom as it earns it.

It starts in approval mode: a person sends every reply. As it proves itself, you let it handle more on its own, one type of ticket at a time — like a new hire.

Managed like a member of the team

It works 24/7, so tickets that arrive overnight are fixed and drafted by morning. Your team manages it over email or any messaging app they already use — correct it in plain English and it remembers. Every action is logged, and every night an independent AI from a different company audits the log.

Take the support load off your team

Custom-built for your business and trained on how you actually work. Start with a free assessment: Annie, our AI interviewer, learns about your business, and we reply with a plan.

Get my free assessment →

Free · no commitment · we reply with a plan for your business

Running a bigger operation? See the Enterprise fleet — managed for you by our team.

Want to see the other roles? Meet all the AI employees.